Community

Where do I reach CRX?

Through the operator. CRX is software run by an operator: a company, not a DAO. When you reach out, a real person answers. There is no support queue between you and the people who build the venue.

The fastest path depends on who you are.

You are	You want	Reach for
A trading firm (taker)	To onboard a desk and start sending RFQs	The onboarding flow, then the operator directly
A market maker	To list a desk and quote pairs	The operator; makers are approved one by one
A builder	To wire the API, an SDK path, or an agent	Developers → Introduction (~2 min), then the operator for access
A partner	To offer a deliverable forward to its own customers	The operator; partner terms are agreed directly with CRX

How is the venue governed?

By the operator, not by a token vote, so there is no governance forum to lobby and no proposal to pass. Changes to pairs, sessions, and contracts are operator decisions, published in the docs.

• Pair and session changes land in config/pairs.json and surface on Pairs & Marks API (~3 min).
• The model itself lives in How CRX works (~6 min).

How do I report a problem or ask a question?

Bring it to the operator with the on-chain facts attached. Every trade settles on-chain, so most questions are about a real trade, a real address, or a real mark, and those are all readable on-chain.

Before you reach out, gather what you can read yourself:

• The address and the ACA id, if the question is about a position.
• The pair label and the on-chain mark, if the question is about pricing.
• The relayer response or error, if the question is about the API.

This is not a barrier; it is the shortest path to an answer. The operator reads the same chain you do, and a question that names the address resolves in one round trip.

The venue is intentionally small and direct: you reach the people who built it.